All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rate and Estimated delivery time
we offer free shipping on all products, this also applies to the United States, Canada, Australia, England and some countries in Europe like Germany, France, Italy and Scandinavian countries.
|Shipping option||Estimated delivery time||Price|
|United States & Canada||5 to 10 business days||Free|
|England & Australia||5 to 12 business days||Free|
|Europe||5 to 8 business days||Free|
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will reply you within 24 hours with your tracking number.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, we will refund the full order amount and the shipping costs for the return.
You schould contact us befor you send back the item, we are not responsible for the higher shipping cost if you send the item without contacting us. We offer free shipping through a partner forwarding agency for returned goods
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition.
If you have any further questions, please don’t hesitate to contact us at [email protected] .